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Participant
June 15, 2025

pleasss help me

  • June 15, 2025
  • 1 reply
  • 142 views

pleasss help me i can't download the vidéo

1 reply

chaimaa.7
Community Manager
Community Manager
June 16, 2025

Hi @thiziri_6545, thanks for reaching out, and we're truly sorry you're facing this download issue in Adobe Express.

To help get you back on track quickly, could you please try the following steps:

 

Clear your browser cache and cookies, then restart the browser.

Try using a private/incognito window.

Switch to a different browser (we recommend Chrome or Firefox).

Make a small change to your project (e.g. rename it or move an element slightly) and then try exporting again.

Check your internet connection — a strong and stable connection helps.

If the problem persists, let me know!

 

Thanks for your patience,

Chaimaa