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Participant
October 31, 2023

PNG and JPEG image export from Adobe Express makes images blurry

  • October 31, 2023
  • 2 replies
  • 768 views

I can have an image that is perfectly crisp in the editor but when exported  event as a supposedly uncompressed PNG it becomes very blurry. It is not an issue of image scale. I can recreate the same image in photoshop and when exported as a PNG it is nice and sharp as it should be. This issue has been widely reported in the discussion forum for over a year. Is there a timeline to fix this critical issue as it essentially makes Adobe Express unusable for anyone who wants a professional finish to their images.

 

I have attached the PNG outputs from Photoshop and Adobe Express of the same file for comparison. Notice how grainy and distored the text in the Express image compared with the Photoshop.

 

Yes, I have seen the work around by exporting to pdf and converting to PNG or JPEG using the adobe quick actions but they always seems to result in a final image that is either much smaller (which is unusable) or much larger (which needs downsizing) than the original. It's both unreliable and time-consuming.

 

If it is not resolved soon I will have to switch to Canva.

2 replies

Participant
January 17, 2024

Hi @Lyn_D 

 

Thanks for the update. I have just checked and the issue seems to be resolved. Thanks for letting me know. This is more of a feature request now, but it would be great if Adobe Express could natively export .webp format images. That's now the recommended standard for web graphics which is pretty much all I use express for. Anyway, thanks for your help.

Lyn_D
Inspiring
February 2, 2024

@Tom280856755rvb,

Great! Thank you for letting me know.

Kindly send your feature request through this link: UserVoice

Good Luck, and please feel free to reach out again should you have any issues or questions.


^Lyn

Lyn_D
Inspiring
January 17, 2024

Hi @Tom280856755rvb,

 

Thank you for your patience, and I'm sorry to hear you're having trouble.

I just came across your post and wanted to know if you're still having trouble, as our engineering team has fixed some bugs since this was last reported.

 

Please share if this is resolved for you.

 

I'm here to help and looking forward to hearing from you.

 

^Lyn