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Participant
August 23, 2023

Poor scaling of SVG brand logos

  • August 23, 2023
  • 6 replies
  • 463 views
Both the JLL logos were imported as SVG files. Both logos look sharp during designing, but upon export, they become jagged and look horrible. This is not usable for high-profile communications. SVGs need to be rendered without jaggies. This also happens with PNG logo imports. They look fine on canvas when editing, but look awful when exported to PNG.
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6 replies

David__B
Legend
September 13, 2023

@Pat237510197cth @Tully5C73 

 

Engineering is requesting example SVG files in order to reproduce the issue. They are unable to reproduce the issue currently.

David__B
Legend
August 30, 2023

Thanks for trying @Pat237510197cth Is it possible to attach the .svg to the thread here?


Participant
August 29, 2023

Any updates? I am experiencing the same issue with certain SVGs and not others... 

Participant
August 23, 2023

Hi David, I attempted to respond to your email with the SVG files, but received a mailbox full errror from Adobe: "The recipient's mailbox is full and can't accept messages now. Please try resending your message later, or contact the recipient directly."

David__B
Legend
August 23, 2023

Hi @Pat237510197cth 

 

Would it also be possible to attach the .svg file you're importing for recreating the issue? Also, can you share the dimensions of your project? Thanks

Another-Phil
Inspiring
August 23, 2023

Hi @Pat237510197cth - I'm very sorry that you've encountered issues with SVG files. I've raised this with our engineering team to investigate. We'll update here with progress.

- Phil