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Participant
June 10, 2025

Post Failed Multiple Times from Shared Calendar

  • June 10, 2025
  • 4 replies
  • 171 views

I have no problem posting to our social media channels from our shared calendar in Adobe Express, but my co-worker hasn't been able to post anything for a while. Attached is the last time she tried posting using adobe express. She was trying to post to Facebook using an uploaded graphic. This was in April.

I am reporting this now because I couldn't find a lot of information on this fix, and my other co-worker is having the same problem now too. Except he even tried posting to our channels through his personal scheduler (not our shared calendar) and it still failed.

 

We are all using Google Chrome browsers on our computers. They did try clearing their cache. Have you learned anything else that is causing this problem to happen?

 

This is important for me to get this fixed so they can post just fine because now they are both just giving up on using Adobe Express, and are taking longer to post by having to do it manually.

 

 

4 replies

Tarun Saini
Community Manager
Community Manager
March 23, 2026

Hi ​@AFAC Thornton ​@jsps950531845522,

 

Thanks for your patience. If you are still experiencing this issue, can you please share your Adobe ID with me via private message to investigate further?

 

Regards,

Tarun

AFAC Thornton
Participant
March 12, 2026

We have been having the same issue for a while, and today can't get it to post at all. Very frustrating for the amount of money this service costs.

Participating Frequently
March 11, 2026

My team has been faacing this issue of failed scheduled posts with Instagram erratically since Feb. 5. (Today is March 11.) I have tried both the “retry now” option and by duplicating posts and pushing for immediate publishing. Sometimes the duplicate+publish now option works, sometimes not. It took me four attempts this afternoon to get a failed post to finally succeed in publishing.

Amitej S
Community Manager
Community Manager
June 12, 2025

Hi @Megan27744367a2s9, Welcome to our Adobe Express community, and apologies for the delayed response.

Please confirm if you are still facing this issue, and if it does not work in private/incognito browsing mode. Have you tried reconnecting to the social media channels? Also, is the team utilizing the Adobe Express free plan, or are they subscribed to premium? 

 

We are here to help, but we need more information.

 

Best!