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Participant
Sep 19, 2023 8:42 PM UTC
Open for Voting

Premium Account

Hello, I have a premium account until September 27th and now my account is saying that I lost access to my existing assets. Can someone help?
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1 reply

Lyn_D
Inspiring
Dec 20, 2023 2:06 PM UTC

Hi @Ashley313462576dof,

 

Thank you for your patience, and I'm sorry to hear you're having trouble.

I haven't been able to replicate this issue.

Our engineering team has fixed some bugs since this was last reported.

Can you kindly share if this is issue is resolved for you?

 

I'm here to help and looking forward to hearing from you.

 

^Lyn

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