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Participant
February 27, 2024

PREMIUM FEATURES ARE NOT WORKING

  • February 27, 2024
  • 1 reply
  • 89 views
I upgraded to Premium but I'm not able to download my design or remove that corner message.
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1 reply

Lyn_D
Inspiring
February 28, 2024

Hi @default3573040008gow4,

 

Thank you for reaching out.

The account registered under the email m**********sw@gmail.com is currently running on the free basic subscription.

It will help to log in with the correct account under which you've purchased the Premium membership.

 

Please let me know how things are going, as I'm here to support you in any way I can, and looking forward to hearing from you.

 

^Lyn