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Participant
Feb 27, 2024 6:37 PM UTC
Open for Voting

PREMIUM FEATURES ARE NOT WORKING

I upgraded to Premium but I'm not able to download my design or remove that corner message.
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1 reply

Lyn_D
Inspiring
Feb 28, 2024 11:58 AM UTC

Hi @default3573040008gow4,

 

Thank you for reaching out.

The account registered under the email m**********sw@gmail.com is currently running on the free basic subscription.

It will help to log in with the correct account under which you've purchased the Premium membership.

 

Please let me know how things are going, as I'm here to support you in any way I can, and looking forward to hearing from you.

 

^Lyn

 

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