Skip to main content
M
Matthew318870432ykj
Participant
August 25, 2023

Preview no longer working and No Publish options after August 24 Update

  • August 25, 2023
  • 3 replies
  • 436 views

We were building a site in Adobe Express pre update and now it appears there are a handful of issues with the application that make it completly nonfunctioning.

1. Font libraries are no longer available whihc changed everything that we were using for our project.

2. Preview and Presentation options no longer function and only show a blank screen. 

3. Publication options menu is no longer part of the application. Basically you can build a site, you add collaborators but you cannot publish a site or use any of the custom URL featurtes that were originally available. 

 

Long story short, the application is not function to publish previously or newly created pages. Are you aware of these bugs and will tehy be fixed soon. 

This topic has been closed for replies.

3 replies

Another-Phil
Another-Phil
Inspiring
August 28, 2023

Hi @Matthew318870432ykj - Yes, I can see the email associated with your posts, but I need confirmation for troubleshooting. I will direct message you for more information.

 

As a reminder to community members, please do not share your own or others’ personal information (like full name, home address, phone number, email address, government-issued IDs, or anything else that would let someone locate or contact you in the real world). 

 

Beware of users purporting to be Adobe employees who are requesting your personal information or trying to gain access to your computer. Never share your serial number with anyone. All Adobe employees are required to have a red Adobe logo on their avatar, and the role 'Adobe Employee' under their username. Please use the report button if you detect anything suspicious.

 

- Phil

M
Matthew318870432ykjAuthor
Participant
August 25, 2023

Another Phil, I don’t know how to direct message you. Also, I would think you could acquire my ID as an employee because I was logged in prior to Adobe assigning me the generic ID attached to this thread. That generic ID is associated with my username/ Adobe ID and  I would prefer not to publish it because it is an official orgnizational email address. Please advise.

Another-Phil
Another-Phil
Inspiring
August 25, 2023

Hi @Matthew318870432ykj - Do you mind direct messaging me with your Adobe ID for troubleshooting? I have escalated this issue within our team.

 

- Phil

Terms & ConditionsAccessibility statement
Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices