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Betzy F
Participant
December 21, 2023

Processing video lagging time

  • December 21, 2023
  • 1 reply
  • 108 views
Every time there is a change like fast forward a piece of the video, the 'play' button stays 'thinking' and I have to start over the video. Or close the website and re-enter again
This topic has been closed for replies.

1 reply

Lyn_D
Lyn_D
Inspiring
March 1, 2024

Hi @9138969 Amor To Create,

 

Thank you for your patience.

I just spotted your post and wondered if you still require help, as you reached out some time ago and have not been able to replicate this.

It may help to clear your browser cache and cookies, ensuring you have installed the latest Browser version using a different browser or in incognito mode.

 

Please let me know how things are going, as I'm here to support you in any way I can, and looking forward to hearing from you.

^Lyn

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