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Participant
Dec 21, 2023 10:21 PM UTC
Open for Voting

Processing video lagging time

Every time there is a change like fast forward a piece of the video, the 'play' button stays 'thinking' and I have to start over the video. Or close the website and re-enter again
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1 reply

Lyn_D
Inspiring
Mar 1, 2024 10:25 PM UTC

Hi @9138969 Amor To Create,

 

Thank you for your patience.

I just spotted your post and wondered if you still require help, as you reached out some time ago and have not been able to replicate this.

It may help to clear your browser cache and cookies, ensuring you have installed the latest Browser version using a different browser or in incognito mode.

 

Please let me know how things are going, as I'm here to support you in any way I can, and looking forward to hearing from you.

^Lyn

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