Skip to main content
KJB Photo
Participant
September 13, 2023
Released

Profile Error Blocks Buttons

The profile button (profile photo, settings, etc.) is not rendering properly, listing out the dropdown menu as text. Because of or separately from this, I cannot select zoom, switch to views, select/deselect layers, delete or add a board. Buttons above that line (i.e. Download, Share) are still acessible.
This topic is closed to new replies. Start a new post to keep the conversation going.

5 replies

Amitej S
Community Manager
Community Manager
September 15, 2023

Hi, for the issue causing misplaced headers in  Adobe Express, a fix was deployed. Can you try again and check if it works fine for you?

Check more info here: https://community.adobe.com/t5/adobe-express-discussions/adobe-express-performance/td-p/14082332 & let us know about your observations.

 

Thanks,

Amitej

Translate
KJB Photo
KJB PhotoAuthor
Participant
September 13, 2023

Thanks, @Abhi.G @ ADBE, that was spot on. Clearing "Cached Images and Files" immediately resolved the issue.

Translate
Adobe Employee
September 13, 2023

Thanks for the details, @KJB Photo 

For some users who reported this issue, clearing the browser cache and reloading has helped, so it may be worth a try.

 

Sorry for the incovenience.

 

Abhi G

Translate
KJB Photo
KJB PhotoAuthor
Participant
September 13, 2023

Some added details: using Windows 11 laptop and Chrome. Issue not replicating on my desktop.

Translate
Adobe Employee
September 13, 2023

Hi,

 

Thanks for reporting this issue. We're investigating.

 

Abhi G

Translate