Participant

Profile Error Blocks Buttons

Forum|Forum|3 years ago
September 13, 2023
5 replies
523 views

The profile button (profile photo, settings, etc.) is not rendering properly, listing out the dropdown menu as text. Because of or separately from this, I cannot select zoom, switch to views, select/deselect layers, delete or add a board. Buttons above that line (i.e. Download, Share) are still acessible.

Performance

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Community Manager

Community Manager

Hi, for the issue causing misplaced headers in Adobe Express, a fix was deployed. Can you try again and check if it works fine for you?

Check more info here: https://community.adobe.com/t5/adobe-express-discussions/adobe-express-performance/td-p/14082332 & let us know about your observations.

Thanks,

Amitej

KJB PhotoAuthor

Participant

Thanks, @Abhi.G @ ADBE, that was spot on. Clearing "Cached Images and Files" immediately resolved the issue.

Adobe Employee

Thanks for the details, @KJB Photo

For some users who reported this issue, clearing the browser cache and reloading has helped, so it may be worth a try.

Sorry for the incovenience.

Abhi G

KJB PhotoAuthor

Participant

Some added details: using Windows 11 laptop and Chrome. Issue not replicating on my desktop.

Adobe Employee

Hi,

Thanks for reporting this issue. We're investigating.

Abhi G