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projects are slow to open

Forum|Forum|3 years ago
September 7, 2023
1 reply
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Since moving to the new UI, my projects seem to be really slow in opening, and when they do open the images take a long time to clear (they're very low until the page fully loads) Im on a 350mb d/l network and I've not experienced this before.

Performance

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Tarun Saini

Community Manager

Hi there,

We're sorry to hear about this. Could you please let us know which browser you are using? Have you tried using the other suggested browsers (Safari, Microsoft Edge, and Google Chrome) to see if it makes a difference? Have you seen similar issues with other websites? Are they opening slowly?

Such problems can also be fixed by clearing the browser's cache and cookies. For more information on how to clear cache and cookies, check this link: https://support.google.com/accounts/answer/32050

Let us know how it goes.

Regards,

Tarun

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