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Participant
Sep 15, 2023 4:40 PM UTC
Open for Voting

Projects didn't transfer

Hello, several projects did not transfer successfully to the new platform. The are showing up, but I can only see the title and can not open the file. I've attached an image of what the thumbnail looks like. Is there anything we can do to save them?
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1 reply

Lyn_D
Inspiring
Dec 19, 2023 1:38 PM UTC

Hi default32315540xuqmmm,

 

Thank you for your patience, and I'm sorry you're having trouble.

Our engineering team has fixed some bugs since this was reported.

Can you share if this is resolved for you?

 

I'm here to help and looking forward to hearing from you.

 

^Lyn

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