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Town33694561at93
Participant
November 17, 2023

Published Adobe Express link does not open

  • November 17, 2023
  • 12 replies
  • 1516 views
I have a webpage on Adobe Express that we use to provide the community with updates from the Town. We have been utilizing this for some time without issue. Now the published link no longer works, instead when someone uses the link it requests that they log into Adobe. https://express.adobe.com/page/sUmYV1wFCjDSY If I log in, I receive error 404. I have tried some troubleshooting. Unpublished all pages, duplicated the project, made changes, republished, but always receive the same broken link. Thank you for any help you might can provide.

    12 replies

    M
    Community Manager
    mahmoud_5524Community Manager
    Community Manager
    June 17, 2025

    Hi @JohnnyRed1905 ,

     

    Good news! The issue has been resolved — you should now be able to republish your project without any problems. Please give it a try, and let us know if you need any further help. We're here for you!

     

    ˆMM

    JohnnyRed1905
    JohnnyRed1905
    Participant
    May 7, 2025

    Same issue: https://express.adobe.com/page/1QrTIvfjXG8vG

     

    M
    Community Manager
    mahmoud_5524Community Manager
    Community Manager
    May 8, 2025

    Hi @JohnnyRed1905,

     

    I have sent you a DM so you can share with me the affected URL link with access to edit, so I can share it with our developers for further investigation.

     

    Looking forward to hearing back from you.


    ^MM

    S
    steven_4397
    Known Participant
    February 18, 2025

    I also am having this issue.

    Tarun Saini
    Community Manager
    Tarun SainiCommunity Manager
    Community Manager
    February 18, 2025

    Hi 

    @steven_4397

     

    Welcome to the community! We're sorry you're experiencing this issue. Could you provide more details about what you're seeing? Additionally, if possible, please share a screenshot of the error message.

     

    Could you also share the link where you're encountering this problem? We're here to help and just need a bit more information.

     

    Best,
    Tarun

    abhisheks22458850
    abhisheks22458850
    Participant
    August 2, 2024

    I am having the same issue - 

    https://new.express.adobe.com/webpage/XIuSKAEFyRl3f

    F
    Fernanda38734191myww
    Participant
    July 22, 2024

    I have the samee problem. I tried to duplicate it and the second one just open onee time and then I got 404 error again.

    D
    David34220735y3ol
    Participant
    July 2, 2024

    @Winnie_MHow did you generate that link? Users can only generate a link that has "express" in the URL.

    D
    David34220735y3ol
    Participant
    July 2, 2024

    How did you generate that unique "adobe.ly" link? Express doesn't publish links in that fashion. That might be the fix?

    D
    David34220735y3ol
    Participant
    July 2, 2024

    I'm experiencing this issue, too. Is there a resolution?

    G
    Giselle38324631vc00
    Participant
    June 28, 2024

    Hi, I'm having this same issue. Made edits to the site and now the "404 error" message keeps popping up.

      B
      bend46394883
      Participant
      May 4, 2024

      I am experiencing the same issues where the link points to a log-in page, then a 404 splash page. I have tried all of the same troubleshooting. 

        David__B
        Adobe Employee
        David__B
        Adobe Employee
        June 20, 2024

        Hi @bend46394883

         

        I'd suggest republishing the project. If you try this but continue to face problems please post back

        Thanks,
        Dave

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