Participant

Published Website not Working on Phone

Forum|Forum|1 year ago
March 17, 2024
4 replies
376 views

When publishing the website, it will work on the computer browser without issue. When trying it on my phone, it was working until mid-day today. Instead of going to the website, it is asking for you to log into Adobe. Why is this happening and how can I resolve it?

P

Passionate_art5EFA

Participant

Thanks for your response. Yeah my problem has resolved. One of my friend helps me in resolving the issue.

P

Passionate_art5EFA

Participant

I am also facing the same issue. I am using Adobe Express beta on my Android device. Android Version 13. Please help me to solve the issue.

Tarun Saini

Community Manager

Hi

@Passionate_art5EFA

,

We're sorry for the delay. Are you still encountering this issue? Can you let us know the model of your device? You can clear your browser’s cache and cookies on your phone. This can often resolve loading issues, or try using a different browser on your phone.

Let us know if that helps.

Regards,

Tarun

Alexandre Becquet

Community Expert

Hello, no issues on my side with Adobe Express beta 24.6.3 on an iphone 14 pro max with iOS 17.4.1 (last update)

Tarun Saini

Community Manager

Hi

@Janine36138038nh21

,

We're sorry to hear about this. Could you please let us know which device you're using? Is it an Andriod or an iPhone? Which browser did you use to check the website?

We're here to help, just need some info.

Regards,

Tarun

Sign up

To post, reply, or follow discussions, please sign in with your Adobe ID.

Sign in to Adobe Community

To post, reply, or follow discussions, please sign in with your Adobe ID.

Scanning file for viruses.

This file cannot be downloaded