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default35939289z5cmw6
Participant
March 8, 2024

Purchased plan won't activate.

  • March 8, 2024
  • 1 reply
  • 130 views
Purchased 3 days ago via Applepay. Tried to activate premium version since to no avail. Tried several new IDs and passwords and still in trial version.
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1 reply

Lyn_D
Lyn_D
Inspiring
March 11, 2024

Hi @default35939289z5cmw6,

 

Thank you for your patience.

The account *****pay@icloud.com runs on the Basic version of Adobe Express and does not hold any subscriptions. Please log in using the correct email address you've subscribed with.

 

I hope this has helped shed some light on your situation.

We're here to help should you have further questions or encounter any issues.

 

^Lyn

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