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Reklaw_BawHcs
Participant
February 26, 2025

Re: Unable to download PDF from Adobe Express Desktop Version.

  • February 26, 2025
  • 1 reply
  • 473 views

@Irina Mork woule you be able to deploy a fix for me aswell? this issue seems to stil be pervasive.  

Thanks
Nate

    1 reply

    Amitej S
    Community Manager
    Amitej SCommunity Manager
    Community Manager
    February 26, 2025

    Hey @Reklaw_BawHcs, can you please share more details on what issue you are facing while downloading PDF? If possible, can you share the project URL so we can investigate?

    R
    Reklaw_BawHcsAuthor
    Participant
    February 26, 2025

    @Amitej S Absolutely!

    Ive seen many posts sharing the same issue with Express not allowing PDF downloads. I have also seen posts of developers pushing fixes but not giving any clarity to self help.

    I have been trying to download files to PDF for 3 days - with no luck.

    PDF downlod will get to 90% (optimizing) and then will fail.

    Here are the steps that have been taken:
    Desktop restart (x3) > Multiple Browsers used (Chrome, Edge, Firefox) > Browser Cache and cookies refreshed. Still running into errrors. Please, lemme know if ther is a fix!
    My Project - A Poster  

     

    <Active link to project ( My Project - A Poster ) removed by Moderator>

    Amitej S
    Community Manager
    Amitej SCommunity Manager
    Community Manager
    February 26, 2025

    Thanks for sharing the project; I've shared it with the team to investigate (and will remove the link from here).

    Until then, can you make a duplicate of the project, then change the font used in it and try downloading it as a PDF? Let us know about your observations!

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