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Known Participant
Oct 19, 2023 12:41 PM UTC
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Remove Background Not Displaying Properly in Downloaded MP4

I've made out a animation for an Instagram Reel (based on some others I've created in the past that worked as expected) where I have images animate in. I've used both the "Darken" Effect and "Remove Background". In the preview when I play the animation it looks exactly as intended, but when I export it as a 4K MP4, there is a gray background where the background was removed in the preview. I was hoping to share this as an IG reel this morning, but then noticed the issue. If someone is able to offer a solution as soon as possible, I'd greatly appreciate it 🙂
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1 reply

bryanuaAuthor
Known Participant
Oct 19, 2023 2:01 PM UTC

I was able to successfully download the video as intended by Replacing the image with the same image and applying the Remove Background effect again. Must have been a hiccup with Express.

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