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Participant
October 3, 2024

Replacing Image with existing Mask

  • October 3, 2024
  • 2 replies
  • 359 views

In the past, when I had a graphic prepared and wanted to simply swap out the image which was masked, the mask remained when the graphic changed (I would use Replace Image). I could then re-crop to make it work and move on quickly. Now, when I replace an image that was masked, the mask disappears. I want to quickly use a photo from the Adobe library. I tried to do a work-around and insert a new blob from within the masking tool (Clipping Mask Pro). It can't search the Adobe library. I have to insert a photo from my computer. So to replace a masked image I have to delete the original, download the Adobe library photo I want to use, upload that photo to the Clipping Mask Pro tool, then insert. In the past, I could replace the image in the same mask with a few clicks. Will this be corrected?

2 replies

October 4, 2024

Hey @AbbyJune 

Sorry to hear that this is happening. 
Have you tried using the other suggested browsers (Safari, Microsoft Edge, and Google Chrome) to see if it makes a difference? Also, try clearing the browser's cache and cookies and let us know if that helps.

Cheers,
O. Nate

AbbyJuneAuthor
Participant
October 3, 2024

Scratch that - I can't even download Adobe images - so none of this really works for me anymore.