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Participant
Nov 21, 2023 11:33 AM UTC
Open for Voting

Request for Assistance with "Grids" Functionality in Adobe Express

Hello, I hope this email finds you well. I am reaching out regarding an issue I've encountered while using the Adobe Express application. Previously, I successfully created two photo collages using the "Grids" feature, where the photos were automatically saved according to the selected grid. However, in recent attempts to create additional projects, I've noticed that although I upload photos to the application, they don't automatically save according to the chosen "Grid." I would appreciate an explanation of this issue and kindly request assistance in resolving it. Whether it involves providing instructions or updating the application to ensure the proper functioning of the "Grids" feature. Thank you for your support, and I look forward to a prompt response. Best regards, Peter
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1 reply

Adobe Employee
Nov 22, 2023 12:54 AM UTC

Hi @default337607619mzbo1 

 

Could you please explain what you mean by "they don't automatically save according to the chosen Grid"?

 

Once you add a grid to a page, it will look something like this:

 

 

Then you can replace the placeholder desert pictures using your own uisng steps outlined here: https://community.adobe.com/t5/adobe-express-bugs/grid/idc-p/14205483#M7113

 

Hope this helps,

Abhi G

 

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