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Participant
September 12, 2023

Rotate

  • September 12, 2023
  • 1 reply
  • 216 views
Rotation feature is unresponsive and freezes a lot. It takes a long time to rotate and position objects
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1 reply

Winnie_M
Inspiring
September 18, 2023

Hi @John31872644jlfn,

 

We apologise for the issue and for not getting back to you earlier. It shouldn't happen!

 

Here are a few workarounds you could use:

  • Refresh the page
  • Clear the cache/cookies from the browser
  • Test in incognito or privacy mode. Here are instructions for Chrome
  • Try with a different browser such as Microsoft Edge or Safari

 

We recommend closing the previously opened pages before trying those steps.

 

We hope this helps us.

 

Thanks,

Winnie