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Participant
July 26, 2026

Same credentials invalid error

  • July 26, 2026
  • 2 replies
  • 23 views

I not able to access any on app is all showing error for invalid credentials what to do now

 

2 replies

Adobe Employee
July 26, 2026

This should be fixed now; you may need to force quit and relaunch the app.
Sorry for the inconvenience caused.

Thanks

Abhi G

Participant
July 26, 2026

Facing same issue

 

Tried deleting cache , deleting all data of app and at last event tried uninstalling and re-installed app still same issue 

 

Whole app is down

I tried to login on a new device that failed with the error shown in above screenshot I also have a device in which I was already logged in but when I try to open any file it gives same error. 
On the app with account already logged in all files and other features are shown but when I click it feature or file it prints above json objects of Invalid Credentials