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R
Raul376893520elf
Participant
July 3, 2024

Save to PDF wrong background transparency

  • July 3, 2024
  • 5 replies
  • 339 views

Saving a page to PDF turns background to black, exporting to PNG works as expected.

 

Issue happens on Mac, tried with Firefox and safari. Cleared cache and cookies, also tried incognito mode, problem persists. Same result on the iPhone app, please help.

This topic has been closed for replies.

5 replies

Michelle Chocolita
Community Expert
Michelle ChocolitaCommunity Expert
Community Expert
July 9, 2024

Happy to hear the issue is solved! 

R
Raul376893520elfAuthor
Participant
July 8, 2024

I installed acrobat reader and it shows the correct colors, it seems the problem was not the generated PDF but the preview app and browsers not rendering correctly the file.

 

Thank you.

R
Raul376893520elfAuthor
Participant
July 8, 2024

It looks like the problem affects the elements with blending mode set to Screen, I have more than one. A solid background is exported correctly to PDF but that doesn't solve the problem with this current design.

Michelle Chocolita
Community Expert
Michelle ChocolitaCommunity Expert
Community Expert
July 8, 2024

Hi! Did you check if you have a transparent background in your file? Maybe try setting a solid background helps? 

R
Raul376893520elfAuthor
Participant
July 8, 2024

I really need to print this file, please help. Nothing I have tried works, still getting the PDF with the wrong background.

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