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A
angela_7160_
Participant
February 3, 2025

Save to photos

  • February 3, 2025
  • 3 replies
  • 226 views

My save to photos option has gone. How to I get it back? 
App has full excess to photos and I've plenty of storage.  
Thanks

3 replies

A
angela_7160_Author
Participant
February 3, 2025

It's also been coming up saying I have unfinished project do I want to continue editing but they are finished. This has been happening over the past 3 days. 

    Tarun Saini
    Community Manager
    Tarun SainiCommunity Manager
    Community Manager
    February 11, 2025

    Hi 

    @angela_7160_

    ,

     

    Thanks for your response. Would it be possible for you to share the screen recording of the issue or provide more details on how to reproduce it? 

     

    Regards,

    Tarun

    A
    angela_7160_Author
    Participant
    February 3, 2025

    Hi Tarun

    i've rebooted my phone and deleted and reinstalled the app. I have an iPhone 12 Pro Max.,

    when I first tap the share button it downloads and has the option to share to photos but I then change to my 2nd image (1st is instagram square & 2nd is duplicated and resized to A4) but after it's downloaded the share to photos option has gone and it's also no longer an option on my first image or any others in my library after that. 

      Tarun Saini
      Community Manager
      Tarun SainiCommunity Manager
      Community Manager
      February 3, 2025

      Hi 

      @angela_7160_

      ,

      Thanks for reaching out. Could you please let us know the make and model of your device? Since when have you been seeing this issue? Did you try rebooting the device or re-installing the app to check if that helps?

       

      Regards,

      Tarun

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