Updated my graphics file and waiting for past 10 minutes to download the PNG image. App indicates 'Working on the file...' and not allowing to exit or download. Please fix the issue...
We're sorry to hear about the difficulties. Is it happening with all files? Did you try using the other suggested browsers (Safari, Microsoft Edge, and Google Chrome) or incognito mode to see if it makes a difference?
Also, try clearing the browser's cache and cookies, and restarting the browser and try again. For more information on how to clear cache and cookies check this link- https://adobe.ly/4a5ipUF and how to use incognito mode- https://adobe.ly/4a2UzZV
If that doesn't help, try switching the internet and see if that helps.