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Participant
Nov 15, 2023 2:48 PM UTC
Open for Voting

Scale images not working

Scaling images holding Shift and without holding Shift does not work. After scaling and releasing the corner, all images pop back to the original size
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1 reply

Winnie_M
Inspiring
Feb 8, 2024 3:41 PM UTC

Hi @Shiqian31949592td5q,

 

We're sorry to hear about the issue and for not answering sooner.

 

Isn't it working for every project? What type of image did you scale?

We would suggest you refresh the page or log in and out before trying to scale again. You may try to use a different browser or test in incognito mode. Clearing the cache/cookies from the browser may also help to resolve the issue.

 

If you're still having trouble, please be precise about the device you're using (Mac or PC) and the OS version and send us a walk-through video of your steps showcasing the error.

 

We're here to help and looking forward to hearing from you.

 

Thanks,

Winnie

 

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