Participant

Scheduled social media posts failing

Forum|Forum|1 year ago
February 11, 2025
14 replies
651 views

Since February 3, 2025, all Facebook, Instagram, and LinkedIn scheduled posts have failed to post. I have reconnected many times.

A

alexis24974202qa1u

Participant

i see this post is a year old… happening to me. tried everything. what’s up? who has an actual fix?

Rose DV

Community Manager

Hi @alexis24974202qa1u, and everyone still landing here,

You're right that this thread is old and still open, and I won't hand you the same reconnect-and-retry steps.

Honest picture: scheduled publishing to Facebook, Instagram, and LinkedIn runs through each platform's own publishing connection, and that link is where these failures tend to happen, tokens dropping, a platform declining the post, the connection needing re-auth. That's why it can fail intermittently and why a reconnect sometimes helps briefly then breaks again. It's a finicky part of the product, and I'm not going to pretend it's a simple switch on our end.

I don't want to give you a placeholder, so here's what I can actually do: bring the current reports back to the team so they have fresh, specific cases, and update this thread as I learn more. Two things that make that useful:

Which platform is failing for you, and is it every post or only some?
Roughly when did the most recent failure happen?

If scheduling reliability is business-critical for you right now and you can't afford the failures, I'd be honest that some folks in this situation use a dedicated scheduling tool alongside Express for the publishing step, not what I want to send you to, but I'd rather be clear on it than have you keep losing posts.

Rose

J

jsps950531845522

Participating Frequently

My team’s scheduled Instagram posts yesterday and today have failed despite connected then refreshed connection.

F

FranP83

Participating Frequently

Hello,

again same issue today with Facebook....

I'm start looking for a new different software to manage these auto publications..

Is there someone that knows if they are solving?

Thank you.

G

GaryD85

Known Participant

Hello

Is there any update for this issue?

This week, I've been getting the 'Failed to post to Instagram' message for scheduled posts. It's not happening for every post, just the occasional one. I've checked my Instagram account settings to make sure I'm on a professional account and all those settings look fine.

Any help would be appreciated.

Many thanks

F

FranP83

Participating Frequently

Hi,

today same issue but with Instagram connection.

The connection is correctly refreshed, but the publication fails reporting this error:

"

Post failed

Unfortunately, your Instagram post failed. Please retry publishing your post, or refresh your Instagram connection before retrying."

Someone that knows how to solve?

Thank you.

H

Haeli29492132lcj2Author

Participant

Hello. The scheduler began working again after disconnecting and reconnecting. Today, however, the issue has started again and I have tried doing the same as before. There is no link as it is just in calendar view.

David__B

Legend

Hi @Haeli29492132lcj2

Sorry to hear about your difficulties. Could you reach out to and work with our support as a next step? They can be reached here: https://adobe.ly/41FUybG

Thanks,
Dave

F

FranP83

Participating Frequently

Hi Dave,
thank you, but your AI bot doesn't solved the problem. And to contact
support is requested a paid plan, and now we are on a trial.

Thank you,
Francesco
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Francesco Piombo

{Mod Note: Personal information has been removed by the Moderator}