Participant

Search function not working for elements

Forum|Forum|4 months ago
October 20, 2025
2 replies
84 views

It looks like there is something wrong with the search function for Elements. When I try to search for Elements I receive the attached "sorry, we couldn't find anything" message no matter what I search for, even if they are elements that I know Express has hundreds of assets for. It's the same for Desktop and mobile.

Also, possibly related, everything is loading incredibly slowly or not at all, and Express is not exporting PDFs. It just freezes at 90%.

D

default6vmxl3vqmsnwAuthor

Participant

Thank you, David! I know many services and apps across the web went down due to the AWS outage. I appreciate your team working on this, especailly given the frustrating circumstances.

David__B

Adobe Employee

Hi @default6vmxl3vqmsnw

Adobe Express has been affected by the worldwide AWS outage that happened today. Please check here for the latest info https://adobe.ly/4nqrm08 Once the outage is over everything should function normal again. Sorry for your difficulties.

Best,
Dave

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