Skip to main content
Lkd4jsd4lkd
Participant
April 28, 2026

Shadows changed. I am on paid subscription but I can’t create shadows like I used to.

  • April 28, 2026
  • 1 reply
  • 30 views

U used to be able to make shadows from the tree on top but I can’t do that anymore. Premium users should have access to these things. Also, PS Express and Adobe Express freeze during use. Express has tons more bugs after every update. Maybe it’s my iPhone 14 Pro Max. 

    1 reply

    Amitej S
    Community Manager
    Community Manager
    April 29, 2026

    Hi @Lkd4jsd4lkd, Thanks for posting here!

    Can you please confirm whether the app you mentioned is Adobe Express, which was used to create this image and add shadow effects, or if it was another Adobe app like Photoshop or After Effects?

    I ask this because, as of now, in Adobe Express, only Text shadows are fully supported on both web and mobile (select text → Effects → Shadow → customize blur, angle, distance, and color), and for Object or image drop shadows, there's no native one-click feature in the current version of Adobe Express, but you can simulate one by duplicating a layer, applying blur, and offsetting it behind the original, but in this case, that would require the tree to be a separate layer.


    On the performance side, freezes in both apps could be related to device resources or to how the apps handle certain files. Please ensure your device storage has some free space, the apps are updated to the latest available version, and try restarting the device. It would also help to know if this happens with specific projects or across all edits.

    Let us know about your observations and details regarding the issue! We are here to help!


    Best!


    Lkd4jsd4lkd
    Participant
    April 30, 2026

     

    LKD4JSD