Shadows changed. I am on paid subscription but I can’t create shadows like I used to.

Hi @Lkd4jsd4lkd, Thanks for posting here!

Can you please confirm whether the app you mentioned is Adobe Express, which was used to create this image and add shadow effects, or if it was another Adobe app like Photoshop or After Effects?

I ask this because, as of now, in Adobe Express, only Text shadows are fully supported on both web and mobile (select text → Effects → Shadow → customize blur, angle, distance, and color), and for Object or image drop shadows, there's no native one-click feature in the current version of Adobe Express, but you can simulate one by duplicating a layer, applying blur, and offsetting it behind the original, but in this case, that would require the tree to be a separate layer.

On the performance side, freezes in both apps could be related to device resources or to how the apps handle certain files. Please ensure your device storage has some free space, the apps are updated to the latest available version, and try restarting the device. It would also help to know if this happens with specific projects or across all edits.

Let us know about your observations and details regarding the issue! We are here to help!

Best!