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D
default32121245fxfygz
Participant
September 6, 2023

share button

  • September 6, 2023
  • 2 replies
  • 506 views
The share button doesn't always work, doesn't click or doesn't give sharing options, gets stuck. Sometimes only after refreshing the page it works again

2 replies

J
jenniferk60104267
Participant
June 4, 2024

My team is experiencing the same issue.  Refreshing the page does not correct the problem.  They have attempted to perform this action in Edge, Firefox, and Chrome.  They have cleared their cache and updated their PC.  We have also attempted this on Win10 and Win11.

Tarun Saini
Community Manager
Tarun SainiCommunity Manager
Community Manager
September 8, 2023

Hi there,

 

We're sorry to hear about this. Could you please let us know which browser you are using? Have you tried using the other suggested browsers (Safari, Microsoft Edge, and Google Chrome) to see if it makes a difference?

 

Such problems can also be fixed by clearing the browser's cache and cookies. Please check this link for more information on how to clear cache and cookies: https://support.google.com/accounts/answer/32050

 

Let us know if that helps.

 

Regards,

Tarun

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