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default36796108jycr6k
Participant
April 17, 2024

Shared library no longer accessible

  • April 17, 2024
  • 1 reply
  • 73 views
I am now unable to access my company's shared library via 'My Stuff'. I am certain that the library has been shared with me however now I can no longer access it when creating projects. I tried logging out and clearing caches, but still unable to see the library.
This topic has been closed for replies.

1 reply

Tarun Saini
Community Manager
Tarun SainiCommunity Manager
Community Manager
April 18, 2024

Hi 

@default36796108jycr6k

,

 

We're sorry to hear about this. What happens when you're trying to access it? Did you receive any error message?  Have you tried contacting the owner of the shared library to see if there have been any changes or updates that might have affected your access? Did you ask them to reshare the library to see if that helps? 

 

Regards,

Tarun

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