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Participant
November 28, 2023

sharing

  • November 28, 2023
  • 1 reply
  • 104 views
when file is shared collaboratively it doesn't work for the other person who presses link or share. they cannot see the project file at all

1 reply

Neelamk
Legend
February 26, 2024

Hi @default33904488cfjqx5,

 

Sorry for not getting back to you sooner. Thanks for sharing this with us.

 

What files are you trying to share? Are they new or created in the previous version of AX? Did they refresh the page to see if they can access those files?

 

You can transfer your assets to the current version if made in the previous version. They will keep the original edit:
• Go to the prior version here: https://adobe.ly/3HRkZQR
• Click Move file on the project you want to migrate
• Click Convert for Desktop
• The conversion takes place

 

You will land in the editor for the new version of Express of the project you move. To see your projects from the old version on the new one, go to "Your Stuff" and click on the file name "Originals."

 

If your files were created on the new version, please share a screenshot so we can see what you're experiencing.

Let us know how it goes.

 

Thank you,

Neelam