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Known Participant
November 10, 2023

Sharing bug

  • November 10, 2023
  • 1 reply
  • 189 views
I click the Share button and 50% of the time it fails to load the share options. Then that can work, but the individual choice of channels doesn't load. Have to refresh the web browser once or twice before it kicks in and works! Is there a Desktop version of Adobe Express as I see others referencing that but I cannot see that option and am using the online web browser option at this time.
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1 reply

Tarun Saini
Community Manager
Community Manager
January 30, 2024

Hi there,

 

I understand the frustration you're experiencing with the Share button on Adobe Express. It seems like you're encountering some issues with the share options not loading consistently. Is it possible to share the screen recording of the issue?

 

To troubleshoot the issues you're facing with the share options, you might want to clear your browser cache and cookies or try a different browser to see if the problem persists.

 

Let us know if that helps.

 

Regards,

Tarun