Participant

Showing different graphic

Forum|Forum|3 months ago
November 12, 2025
1 reply
39 views

Lately Adobe Express has been lagging and when you refresh the page it doesn't show up as it's supposed to. One problem i'm having is my graphics are not showing the correct graphic in the preview. When you click on it, it shows the correct graphic. Is that happening to anyone else?

Microsoft Edge is the platform i'm using. Version 138.0.3351.121

M

mahmoud_5524

Community Manager

Hi @Dejuan_Hobbs6109,

Thanks for sharing the details! It sounds like you’re experiencing a preview issue in Adobe Express where the thumbnail doesn’t match the actual graphic.

Please try clearing your browser cache, refreshing the page, or using Incognito mode to see if the preview updates correctly. If the problem persists, sharing a short screen recording via private message in the community would help us investigate further.

We’ve also shared your report with our engineering team.

Thanks for your patience!

^MM

Sign up

To post, reply, or follow discussions, please sign in with your Adobe ID.

Sign in to Adobe Community

To post, reply, or follow discussions, please sign in with your Adobe ID.

Scanning file for viruses.

This file cannot be downloaded