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Participant
May 21, 2025

Some branding assets do not update

  • May 21, 2025
  • 1 reply
  • 134 views

I have many express files with branding assets, e.g. an image background. When I replace the image in the branding folder, it updates some files with this image, but not all of them, which is very unpredictable and annoying.

1 reply

Tarun Saini
Community Manager
Community Manager
May 21, 2025

Hi 

@Raphel5FEC

,

Welcome to the community! We're sorry to hear about this issue. Did you try signing out and signing back in again to see if that makes any difference?

 

Try clearing the browser's cache and cookies, and restarting the browser and try again. For more information on how to clear cache and cookies, check this link- https://adobe.ly/4a5ipUF and how to use incognito mode- https://adobe.ly/4a2UzZV 

 

Let us know if that helps.

 

Regards,

Tarun