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Participant
March 3, 2024

something is wrong with authentication

  • March 3, 2024
  • 2 replies
  • 226 views
EVERYTIME I GO ONTO MY EXPRESS ACCOUNT NOTHING WILL LET ME CREATE CONTENT, I CAN GET TO THE POINT OF BEING ABLE TO ADD TEXT OR ADD MEDIA, OR SHAPES, BUT NOTHING WORKS IF I TRY TO ADD ANYTHING, I CANT EVEN Change the background color there are a lot off bugs with this program and im really about done with it. I just cant deal with all of these problems, inefficiencies, and when hitting these roadblocks it really kills the inspiration, and the flow. its honestly getting old.

2 replies

Participant
February 7, 2025

happens less but still happens, also i cant get premier to work either, 

Amitej S
Community Manager
Community Manager
February 7, 2025

Hey @Greg25040046d065, Thanks for posting here. For access issues in Adobe Express, you can try clearing the browser's cache and cookies. This would generally resolve such issues. Also, ensure that you're not connected to a VPN or have an active firewall. 

 

For issues with Adobe Premiere Pro, you can post them here: https://adobe.ly/3CK1ScH

Our product experts and community would definitely help you out.

 

Best,

Amitej

Lyn_D
Inspiring
March 19, 2024

Hi @DoctorSmooth,

Thank you for your patience.
I just spotted your post and wanted to know if you still require help, as it has been a while since you last reported this, and sadly, I haven't been able to replicate this issue.

 

I'm here to help and looking forward to hearing from you.

^Lyn