Something went wrong

1 reply
89 views
Translate

Hello, everytime I try to edit a document or start a new project, just gives me the message unable to open the document, go back and sets me to the homepage. What is going on? Thanks!

This topic is closed to new replies. Start a new post to keep the conversation going.

Lyn_D

Inspiring

Hi @default35694932kgc73z,

I'm sorry to hear you're having trouble.

I haven't been able to replicate this.
If you've not tried yet, you can clear your browser cache and cookies, ensuring you have installed the latest Browser version using a different browser or in incognito mode.

Please let me know how things are going, as I'm here to support you in any way I can, and looking forward to hearing from you.

^Lyn

Translate

Sign up

To post, reply, or follow discussions, please sign in with your Adobe ID.

Sign in to Adobe Community

To post, reply, or follow discussions, please sign in with your Adobe ID.