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Participant
Nov 8, 2023 8:32 PM UTC
Open for Voting

Something went Wrong Message

When I click on the project I want to work on, I can open it, but as soon as I click on text to edit a pop up message comes up that says " something went wrong" It then gives me the option to go home or refresh, however neither one of those issues fixes the problem as soon as the project loads again the same issue with the same pop up message comes up.
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6 replies

Adobe Employee
Nov 27, 2023 9:30 PM UTC

@Jon32170508ajj2 

 

Could you share the url of one of your Express files (from the browser's address bar when you get this error message)?

 

Thanks

Abhi G

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Participant
Nov 23, 2023 4:45 PM UTC

I also get this everytime I try to use Adobe Express over the last few days... Here's a screenshot.

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Adobe Employee
Nov 17, 2023 4:23 PM UTC

@PluviophileMico 

 

Could you please include a screenshot of the error message with the UUID?

 

Thanks

Abhi G

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PluviophileMico
Participant
Nov 17, 2023 11:50 AM UTC

refreshing the page don't solve the problem. I have the same problemn

 

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Adobe Employee
Nov 8, 2023 10:34 PM UTC

Hi,

 

The error should now be fixed (if you have Adobe Express open in a browser tab, be sure to refresh it).

Sorry for the incovenience.

 

Abhi G

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Adobe Employee
Nov 8, 2023 9:06 PM UTC

Hi @Sandra239937786xi9 

 

Sorry to hear you are running into this issue. We are aware of this and are actively investigating a fix.

Thanks for your paience.

 

Abhi G

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