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R
R.I....
Participant
December 19, 2024

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  • December 19, 2024
  • 1 reply
  • 274 views

Hi. Adobe Express outage experienced on the morning of December 19th for a few hours now. I have restarted my computer & Adobe Express and cannot schedule my post unfortunately. Not sure whether anyone else is going through this today as well. Thank you

    1 reply

    E
    Electric_Sunbeam6249
    Participant
    December 19, 2024

    Hi, starting tomorrow, I will try to download a file. I can't download it; I even split the audio. Can someone help? It's a 2-minute video.

    David__B
    Adobe Employee
    David__B
    Adobe Employee
    December 20, 2024

    Hi @R.I....

    Is it working now? What error message are you getting? I'm not aware of any outages https://adobe.ly/4gHqBwz

    Hi @Electric_Sunbeam6249


    I would try these and see if they help

    • Test in different browsers  - Chrome, Edge, Safari
    • Try clearing the browser cache  -  https://adobe.ly/4fujFle
    • Try creating a duplicate of the file with the issue and see if it still persists there


    Please let us know if these help,
    Dave

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