Participant

Sorry, something went wrong licensing your Stock assets. Please try again in a few minutes.

Forum|Forum|2 years ago
February 5, 2024
3 replies
751 views

I'm on Windows 11, current version of Adobe Express Premium, just a few days into the trial membership for Etsy sellers. I was able to post one page of my file to Pinterest earlier. But now I am trying to save another page of the same file as a draft to schedule for Facebook later. It uploads the file fine, but when I hit the save as draft button it gives me the message:
Sorry, something went wrong licensing your Stock assets. Please try again in a few minutes.

I am using my own photograpy, the only asset I am using is a background.

Please help!

Scheduler

thejanebradbury

Community Expert

Oh, good, I'm glad it's working now. With Adobe Express being browser-based it can be a little contrary at times. A good cache clearout usually works, or a restart when I've had lots of tabs open.

P

PolliRuthAuthor

Participant

Thanks for replying! I checked as you suggested, and find that the background is still included in the assets. But...

Oddly enough, I tried one more time, and it allowed me to save it as a draft this morning!

thejanebradbury

Community Expert

It is possible that the asset has been removed from Adobe Stock. Sometimes a contributor removes their work. To check, open your project and click on the background image. In the image panel on the left click the little i icon for the information panel. Find the Stock Asset ID#

Copy the ID# and go to https://stock.adobe.com/ and enter it into the Search box. Just make sure the filter on the left is set to All. If the number returns no results, then the asset has been removed and you will need to find another.

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