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Participant
April 24, 2024

sound issue

  • April 24, 2024
  • 1 reply
  • 115 views
When I download my video in MP4, it cuts automatically the beginning of the audio.
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1 reply

Tarun Saini
Community Manager
Community Manager
May 14, 2024

Hi 

@Eleni27186016qjqy

,

 

We're sorry for the delay. Have you tried using the other video? Did you try using the other suggested browsers (Safari, Microsoft Edge, and Google Chrome) to see if it makes a difference? Try clearing the browser's cache and cookies and let us know if that helps.

 

Regards,

Tarun