Stock Asset Unavailable

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Hi! I'm trying to download a presentation I've made, and I receive the attached error. It indicates that a stock asset is no longer available and advises I replace it. However, even with the provided ID number, I have no way of identifying the problematic stock asset without a lot of tedious guesswork. This has occurred when trying to download all pages as PNG and PDF.

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Tarun Saini

Community Manager

Hi there,

We're sorry to hear about this. Please let us know which format you are trying to download. Is it happening with all documents? Please check whether your payment method has failed or your bill is past due. If it is past due, try to check again once you process the payment.

We're here to help, just need some info.

Regards,

Tarun

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