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Participant
Sep 4, 2023 9:20 AM UTC
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Suddenly can't download video

I have downloadet several times. no i get this notice?
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2 replies

Participant
Sep 5, 2023 6:11 AM UTC

Thank you for status on the issue.

I can now download again.

Have a nice day


Hvis ikke du allerede er tilmeldt DIT FORMAT, kan du gøre det her TILMELD<>

Med venlig hilsen / Best regards

Anders Leth Stuckert
Grafiker

 

(personal information removed)

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Community Manager
Sep 4, 2023 2:36 PM UTC

Hi @Anders Stuckert ,

I've looked into this and have been informed by the team that this was an issue today which unfortunately affected the download service. This has persisted for approximately 1 hour today before getting solved, so you should be able now to export.

Could you please retry downloading your assets and see if it succeeds?

Thanks a lot, we're very sorry for the inconveniences!
Madalin

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