Suddenly can't download video

2 replies
275 views
Translate

I have downloadet several times. no i get this notice?

Video

This topic is closed to new replies. Start a new post to keep the conversation going.

A

Anders StuckertAuthor

Participant

Thank you for status on the issue.

I can now download again.

Have a nice day

Hvis ikke du allerede er tilmeldt DIT FORMAT, kan du gøre det her TILMELD<>

Med venlig hilsen / Best regards

Anders Leth Stuckert
Grafiker

(personal information removed)

Translate

M

Madalin Naum

Community Manager

Hi @Anders Stuckert ,

I've looked into this and have been informed by the team that this was an issue today which unfortunately affected the download service. This has persisted for approximately 1 hour today before getting solved, so you should be able now to export.

Could you please retry downloading your assets and see if it succeeds?

Thanks a lot, we're very sorry for the inconveniences!
Madalin

Translate

Sign up

To post, reply, or follow discussions, please sign in with your Adobe ID.

Sign in to Adobe Community

To post, reply, or follow discussions, please sign in with your Adobe ID.