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Participant
Sep 23, 2023 7:20 PM UTC
Open for Voting

Suddenly getting odd error message

Hi!

I've been a loyal and highly satisfied customer of Adobe Express for a few years now.

 

All of a sudden, within the last 24 hours or so, I started getting an error message when trying to use images.

 

The error message is "Failed to license one or more images."

 

I tried logging out and logging back in; that didn't work.

 

Might anyone have an idea on how I can get this issue resolved?

 

Thank you for your help!

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1 reply

Tarun Saini
Community Manager
Community Manager
Dec 29, 2023 12:44 PM UTC

Hi there,

 

Apologies for the delayed response. Is the issue you mentioned persisting? If yes, please ensure you're plan is active. Let me know so I can assist you further.

 

Regards,

Tarun

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