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trevorc88446824
trevorc88446824
Participant
December 7, 2023

Synching Projects from Desktop to Mobile

  • December 7, 2023
  • 1 reply
  • 133 views
I am able to create as I please on Express on my desktop but once I try to work under the exact same account on the Express mobile app I can't access any of my created designs to work on. I have tried multiple times logging in and out of both devices and updating operating systems for each as well with no results. None of the "solutions" on Adobe Community forums are helping either.

1 reply

thejanebradbury
Community Expert
thejanebradburyCommunity Expert
Community Expert
December 7, 2023

With the new Adobe Express desktop app launched in August syncing with the mobile app is no longer possible. The new desktop app is built so differently and with many new features that the mobile just can't sync with it. That's why projects from mobile can be converted to the new desktop version, but we cannot work the other way around. It is possible to bring projects from the mobile app to the new desktop but not the other way around. See this article on the conversion: https://helpx.adobe.com/uk/express/kb/file-conversion-troubleshoot.html

 

A new mobile app is in beta but there is no timeline on when we will see this, so for not syncing is not an option. 

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