Templates are not loading.

For over an hour, I have been attempting to create a DJ flyer, but the templates are not showing up for browsing or use. Due to time constraints, I had to switch to an alternative product. As a premium subscriber, I expect better service. This experience has been disappointing, as I usually enjoy using this product to create great designs. I cleared my cache and history in Edge, Chrome, and Firefox, but the issue persisted. It seems there is a problem on the Adobe Express side, and the service is not functioning properly. I look forward to receiving an update on what happened on the backend. I am using a Windows 11 Dell laptop.