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Machele32333030qarc
Participant
Dec 12, 2023 9:14 AM UTC
Open for Voting

templates with animation

the templates with animation embedded in them do not work properly. They cause the application to freeze whenever I select one of them. Please update the filter so I can remove all templates with animation. This is incredibly frustrating and time consuming.
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    1 reply

    Tarun Saini
    Community Manager
    Tarun SainiCommunity Manager
    Community Manager
    Mar 7, 2024 11:27 AM UTC

    Hi 

    @Machele32333030qarc

    ,

     

    We're sorry for the delay. Have you tried using the other suggested browsers (Safari, Microsoft Edge, and Google Chrome) to see if it makes a difference? Try clearing the browser's cache and cookies to check if that helps. If you would like to see templates without animation, uncheck the "Animated templates" option & that will give the result.

     

    Let us know if that helps.

     

    Regards,

    Tarun

     

     

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