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Participant
July 3, 2024

Text elements is not loaded or reloaded

  • July 3, 2024
  • 1 reply
  • 113 views
I tried to use text elements for my projects. WHen i clicked "Add text", it says the text elements are not reloading and stops my project. I can't do "Add your new text " . Only image adding , shape , cartoon elements are working.
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1 reply

Tarun Saini
Community Manager
Community Manager
July 4, 2024

Hi 

@default38408825hc72wv

,

 

Thanks for your patience. Did you try using the other suggested browsers (Safari, Microsoft Edge, and Google Chrome) to see if it makes a difference? If you have installed any pop-blocker, try disabling it and trying again. Also, try clearing the browser's cache and cookies, and let us know if that helps.

 

Regards,

Tarun