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Participant
August 13, 2024

Text to Image Not Working--Grey Boxes (easy prompt)

  • August 13, 2024
  • 3 replies
  • 569 views

I have a subscription to MagicSchool. The function to take text to image powered by Adobe Express is not a functioning tool. Despite the fact that I have made the prompt incredibly easy (courthouse with gavel), nothing loads. The only thing that happens is grey boxes appear and flicker as if to load but no image is generated. 

3 replies

Participant
February 3, 2025

It is not working for me today either.  

image does not generate and left with just a grey, empty square.

Tarun Saini
Community Manager
Community Manager
February 3, 2025

Hi 

@Jenna Coyle

,

Welcome to the community! We're sorry to hear about the difficulties. Did you try using the other suggested browsers (Safari, Microsoft Edge, and Google Chrome) or incognito mode to see if it makes a difference? 

 

Also, try clearing the browser's cache and cookies, and restarting the browser and try again. For more information on how to clear cache and cookies check this link- https://adobe.ly/4a5ipUF and how to use incognito mode- https://adobe.ly/4a2UzZV 

 

Let us know how it goes.

 

Regards,

Tarun

Participant
February 3, 2025
Not working in EDGE or Chrome. Cookies etc cleared. Still not working.

Everything else on the page seems to work fine. Just not text to Image.

Regards,

Mrs Jenna Coyle
Senior Digital Technologies Teacher
Mareeba State High School
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07 4086 2777

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Adobe Employee
August 13, 2024

Hi @kathryn_7938 

 

Could you try the Text to Image functionality from https://new.express.adobe.com/ (see screenshot below) and let us know if you experience anything different?

 

Thanks

Abhi G

Participant
August 13, 2024

I'm experiencing the same issue. Please advise.