the remove and insert object not functioning

Hi 

,

We're sorry to hear about the difficulties. Did you try using the other suggested browsers (Safari, Microsoft Edge, and Google Chrome) or incognito mode to see if it makes a difference? 

Also, try clearing the browser's cache and cookies, and restarting the browser and try again. For more information on how to clear cache and cookies check this link- https://adobe.ly/4a5ipUF and how to use incognito mode- https://adobe.ly/4a2UzZV 

If the above-mentioned steps don't work,  please make sure that the network endpoints listed on https://adobe.ly/4a7ZI2M are allowed.

Let us know how it goes.

Regards,

Tarun