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chris.culpepper
Participant
September 30, 2025
Open for Voting

There is no way to cancel an add-on subscription with Adobe Express.

The manage subscription link is broken in Adobe Express. I cannot cancel the Multilingual add-on because this link is busted.

 

The loading icon just hangs. I've tried this on multiple browsers.

3 replies

chris.culpepperAuthor
Participant
October 1, 2025

Thank you @David__B! I contacted them and they said I needed to cancel using the "Manage Subscription" link above, which is still not working. I tried again this morning with the inspector panel open and discovered there is a CORS error blocking the request. Is this something that would be on the Adobe or the add-on side?

 

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Amitej S
Community Manager
Amitej SCommunity Manager
Community Manager
October 1, 2025

Hey @chris.culpepper, thanks for the additional details! You may need to connect with the Add-on developers regarding accounts, payments, and subscriptions

related issues.

Please refer to https://adobe.ly/4pREgGD for more details. 

 

Add-on developer details are provided in the Help and Support section, as shown in the snapshot shared above by David.

 

Let us know if you require any further assistance!

Best!

 

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David__B
David__B
Legend
September 30, 2025

Hi @chris.culpepper


I went to the add-ons and searched for multilingual and added the same add-on. It looked like they also have contact options on the page there too.

I see this link there for support https://adobe.ly/46CvpzK

Best,
Dave

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