There was an issue saving template.

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Hello, I am making product images for my store. I want to create a template because it makes my job easier. But it gives this error. I restarted the computer and cleared cookies. I still couldn't solve the error. I'm waiting for your support. Thanks in advance, good day.

- Efe

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A

Amit27150270i3en

Participant

How has this NOT been fixed yet?

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J

julianh67287169

Participant

I have the same problem saving templates.

Unfortunately none of the points help.

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David__B

Legend

Hi @İchbinlacin

Sorry for your difficulties. Are you still encountering this issue?

Could you please try these steps and see if they help:

Test in a few different browsers - Chrome, Firefox, Edge, Safari
Try clearing the browser cache - target=_blankhttps://support.google.com/accounts/answer/32050
Test in incognito/private browsing mode - target=_blankhttps://support.google.com/chrome/answer/95464
Try creating a duplicate of the project and see if the error still occurs from there

Please let us know how it goes,

Dave

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